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Right of Withdrawal
Consumers in terms of § 13 BGB, ie natural persons, which conclude a legal transaction, have a legal right of withdrawal as described below. The legal transaction do not have a commercial nature.
Right of withdrawal
You have the right to revoke within fourteen days this contract without giving a reason.
The withdrawal period is fourteen days from the date on which
The withdrawal period is fourteen days from the date on which
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you, or a representative of you who is not the carrier, have the goods taken into possession.
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you, or a representative of you who is not the carrier, have the final goods taken into possession.
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you or a representative of you who is not the carrier, have the last delivery taken into possession.
To perceive your right of withdrawal, you must inform us (Gleser GmbH RÄUMTECHNIK – SYSTEMFERTIGUNG, Stahlstraße 16, 42551 Velbert, phone: 02051 28530, fax: 02051 285325, e-mail: webshop@gleser-online.de) by a clear statement (e.g. consigned by post mail, fax or e-mail) of your decision to withdraw from this contract.
To comply with the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal deadline.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments that we have received from you, including delivery costs. We pay up latest than fourteen days after the revocation is received. Should you have selected a different (more expensive) delivery than the standard delivery, we can not refund the additional costs.
For these repayment, we use the same method of payment that you have used in the original transaction. Except we have agreed otherwise with you. The repayment is of course free of charge.
We may withhold the reimbursement until we have received the returned goods , or until you have provided evidence that you have returned the goods – depending on what happens first.
You have to return the goods immediately and not later than fourteen days from the date on which you inform us of revocation of this contract. The deadline is met if you send the goods before the period of fourteen days. You pay the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, if this value loss on an check of the constitution, characteristics and functioning of the goods are more than necessary.
Special notes
According to § 312g para. 2 no. 1 BGB the use right of withdrawal does not exists according to § 355 BGB for contracts for those delivery of goods which are not prefabricated or that are tailored to the personal needs of the buyer.